Thank you for all you did for APUS on this project. I cannot possibly put into words how much value you gave to the Student Experience Redesign project.
Gwendolyn M. Hall, Ph.D. Chief of Staff, Office of the President (Lt Col, USAF, ret.)
resident (Lt Col, USAF, ret.)
Our CX/Digital Design Accelerator™ combines leading-edge design strategies with AI tools to deliver a powerful, digital-first customer experience. To ensure a sustained competitive advantage, the Pointillist Journey Management platform provides the industry's leading solution for ongoing journey orchestration and optimization.
What powers our Managed Services capability?
The Pointillist Journey Management Platform
Aggregate customer data from any source and create a single customer view across time and channels.
Analyze any journey, any timeframe for any customer to determine which CX enhancements will deliver the greatest impact to your customers—and your business.
Act while ensuring every interaction reflects each customer's current goals and prior behavior.
Align your organization around your customers' experience.
No coding - drop and drag UX
Source: Pointillist by Genesys