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Keynotes

CX/Digital CEO Joe Wheeler is available to be the keynote speaker at your next conference or event. Topics include:

  • 7 Design Strategies for Delivering Experiences Customers Love

  • The CX/Digital Design Accelerator

  • From Storyboard to Execution – How to Bring Your Digital First Customer Experience to Life

  • The Power of Digital First Experience: How Spotify, Lemonade and Amazon are Competing by Linking Digital Assets

  • Leveraging the Power of Customer Community and Co-Creation: The VMware Story

  • B2B Digital – How CEMEX is Reinventing the Construction Industry with Digital Customer Experience

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Testimonials

“I thought it was a great presentation. It really focused on the customer and the employee. I think Joe Wheeler will be a hard act to follow!” - Jack Hensley, The Toro Company

“Joe, the superb Keynote Presentation you delivered this past May was the perfect beginning to “Kick-off” our service improvement efforts.” -  Sherry Kronforst, SUPERVALU Inc

“Joe brings a complete mastery of customer experience management concepts.  His passion and knowledge about delivering compelling and remarkable customer service was the perfect tone for our opening keynote.” - Jack Mackey, Service Management Group

“I really don’t think you can sum up this presentation in one sentence, there is just too much in there.” - Caroline Herrarte, Ariba

“I thought it was excellent. I am not a notetaker and I took notes.” - Debbie McKeen, Infor Global Solutions

“When you use real life examples and disperse a little humor and a little fun with it, it just makes it all the better.” - Simon Leech, AIG American General

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